Check the settings
Press the + button briefly to increase the sensitivity.
Press and hold the + button to increase the volume.
Press the Select button briefly to check and change to another program.
If 'T' appears on the display, the telecoil is activated. The telecoil can reduce the microphone volume. Press and hold the + and - buttons together to disable the telecoil.
Your processor also has an Autosensitivity function that can be set by your clinician. This feature will automatically adjust the sensitivity according to your current listening environment.