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Our Commitment To Privacy
What Personal Information Do We Collect from Individuals Who Use Our Websites?
Information You Provide. We collect the personal information you knowingly and voluntarily provide (about yourself and others) when you use one of our Websites. The information we collect depends on how you use our Websites. For example, we may collect credit card information and shipping information if you make a purchase on one of our Websites.
Information Sent to Us by Your Web Browser. We collect information that is sent to us automatically by your Web browser. This information typically includes the IP address of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. Generally, we use this information to create statistics that help us improve our Websites and make them more compatible with the technology used by our visitors.
The information provided by your browser does not identify you personally, and we do not link it to information that identifies you personally. However, we may review our server logs for security purposes, such as detecting intrusions into our network. If we suspect criminal activity, we may share our server logs – which contain visitors’ IP addresses – with the appropriate investigative authorities who could use that information to trace and identify individuals.
Cookies and Similar Technologies. We use "cookies" and other Web technologies to collect information and support certain features of our Websites. For example, we use these technologies to:
Generally, the information we collect using these Web technologies does not identify you personally, however, it may be linked to information that does identify you personally, such as the information you provide when you make a purchase or register on one of our Websites.
If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You may also delete our cookies as soon as you leave our Websites. Although you are not required to accept our cookies when you visit our Websites, if you set your browser to reject cookies, you will not be able to use all of the features and functionality of our Websites.How Does Cochlear Use Your Personal Information?
How Does Cochlear Disclose Personal Information?
Our Service Providers. We share personal information with companies and organizations that perform services on our behalf, for example, companies that provide website support services to us or that help us market our products and services. Our service providers are required by contract to protect the confidentiality of the personal information we share with them and to use it only to provide services on our behalf.
Health Care Providers. We may share your personal information with health care providers, if we first obtain your consent.
As Described in a Privacy Notice or Click-Through Agreement. We reserve the right to use disclose your personal information as described in any Privacy Notice posted on the Web page where you provide that information or as provided in any "click-through" agreement between you and us.
Links to Third-Party Websites
While we endeavour to maintain appropriate measures to protect the security, confidentiality and integrity of your personal information, we cannot guarantee the security of personal information transmitted over the Internet and urge users to take every precaution to protect personal information while using the Internet. Please bear this in mind particularly if you are providing information which is sensitive or particularly private.
SSL Protection. When you log in or begin the checkout process within our Websites, we require that a secure connection between your computer and our server be established. We use a technology called Secure Socket Layers (SSL), an encryption technology that works with most browsers. A secure connection is maintained until you leave the secure area of the Website. Although we use SSL encryption to safeguard the confidentiality of personal information as it travels over the Internet, "perfect security" does not exist on the Internet and we can not guarantee the safety of transmitting personal information over the Internet.
Password Protection. Certain areas of our Websites are password protected. You are responsible for maintaining the confidentiality of your passwords. We have the right to assume that anyone accessing our Websites using a password assigned to you has the right to do so. You will be solely responsible for the activities of anyone accessing our Websites using a password assigned to you, even if the individual is not, in fact authorized by you. If you have reason to believe that your password has been compromised or used without authorization, you must promptly change it using the functionality provided on the applicable Website and notify us at email@example.com.
We respect your right to make choices about the ways we collect, use and disclose your personal information. In most cases, however, we will ask you to indicate your choices at the time we collect your personal information. In addition, some of our Websites contain areas where you can access and update your privacy preferences. You may also contact us at firstname.lastname@example.org at any time if you do not wish to receive promotional communications from us.
Accessing, Updating and Correcting Personal Information
Some of our Websites provide password protected areas where you may review and update your personal information and privacy preference. In addition, you may contact us and ask us what personal information we have collected about you through our Websites.
We will respond to you within a reasonable time. Generally, we will try to comply with your request, although there may be some exceptions, for example, if there would be an unreasonable impact on other peoples’ privacy or to avoid prejudicing an investigation of unlawful activity. We reserve the right to charge a reasonable fee under appropriate circumstances and as permitted by law.
You may request correction of any factual errors in the personal information we hold about you by e-mailing us at email@example.com. We may need to flag your records with a suitable explanation rather than change or delete the information. To protect your privacy and security, we will take reasonable steps to verify your identity before providing you with your details or correcting/adding notes to our records.
Where Will Your Personal Information be Processed?
BY SUBMITTING YOUR PERSONAL INFORMATION TO US THROUGH OUR SITES, YOU ARE CONSENTING TO THE PROCESSING OF YOUR PERSONAL INFORMATION IN THE UNITED STATES OR ANY IN OTHER COUNTRY IN THE WORLD.